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You have expressed an interest in the Access Scheme, which is offered as part of our Experience Card. This level of the Access Scheme provides customers with accessibility needs or impairments who require assistance, additional services when booking through BH Live Tickets for events and concessionary rates and membership within BH Live Active centres.
Sign up for the Access Scheme and also benefit from discounts and offers on gigs, cultural events, leisure activities, hospitality and local attractions and services with your Experience Card.
See below for Terms and Conditions.
Terms and Conditions
Your Experience Card benefits will be activated up to 14 working days after your initial application.
The card is not transferable; it may only be used by the person to whom it is issued.
Offers are subject to availability and for some offers the card must be presented at the time of booking/redeeming offers, otherwise the full charge is payable (NB: For BH Live Tickets offers the card does not need to be presented). Offers may change or be withdrawn at any time and do not apply to products/tickets/activities already purchased. Offers cannot be used in conjunction with any other offer or concession. Terms and conditions may apply.
If you are under 16 (age 0-15), your parent or guardian must submit their email address on your behalf when registering. By submitting your application, your parent or guardian agrees to be responsible for your behaviour and actions at all times and to pay us any amounts that are due on your behalf.
BH Live may withdraw from use the Experience Card benefits of any person who carries out fraudulent use and reserves the right to amend these terms and conditions of use at any time.
If you qualify for the Access Scheme you must present the relevant and correct form of ID at your preferred centre upon application. Your photo will be taken for our records.
The Access Scheme membership is valid for a minimum of 12 months from initial application. After 12 months, Access Scheme members may be required to reconfirm their eligibility and provide relevant proof of ID.
Access Scheme eligibility criteria are subject to change.
Please note these are the Terms and Conditions for the Experience Card and Access Scheme only.
The replacement of a lost card will incur a £2.50 fee.